Westpac Scam Checker

Westpac scam checker for fake account alerts.

Got an alert that a new device logged into your Westpac account, or a payment to a new BSB was stopped? Stop. Do not click the link or call the number in the text. Scan the message here first.

Security Insight

Westpac customers are frequently targeted by SMS spoofing, where scammers send fake fraud alerts that appear in the same thread as legitimate Westpac messages.

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Detecting fake Westpac alerts

Westpac communicates differently from scammers. Watch out for these aggressive tactics designed to steal your online banking login and Secure Code.

The 'New Device Login' alert

A message claiming an unknown device logged into your account in a different state, providing a link 'If this was not you'.

Fake 'unusual transaction' blocks

Messages claiming a large payment was stopped, prompting you to call a fake Westpac fraud team number provided in the text.

Emails from non-official addresses

Real Westpac emails will only ever come from an @westpac.com.au address.

Requests your Westpac Protect SMS Code

Westpac will never ask you to read out or forward a security code. If someone on the phone asks for it, they are a scammer.

What IsThisSpam checks before you trust a sender

Quick verdicts are useful, but the real value is understanding why something looks safe, uncertain, or risky.

Links leading to login screens

Never click a link in an SMS or email to securely log in to your bank account. Always use the official Westpac app.

Spoofed Sender IDs

Even if the SMS says it's from 'Westpac' and appears in your regular SMS thread, it can still be spoofed.

Pressure-driven decision framing

Scam messages force immediate action to induce panic and prevent you from verifying the claim.

Fake fraud department calls

Scammers will call you pretending to be the Westpac fraud team, instructing you to transfer money to a 'safe account'.

Related guides

Use the checker for the fast answer, then read the deeper guidance for recurring scam patterns.

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FAQ

These are the questions people usually ask right before they click, reply, or pay.

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Check the sender before you trust the message.

Start with a fast scan, then move to SuperScan when the message involves money, account access, or sensitive documents.