Terms of Service
Effective Date: 4 May 2025 · Last updated: 31 August 2026
1. Acceptance of Terms
By accessing or using isthisspam.org, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
If you do not agree with any part of these Terms, you may not use our services.
2. Description of Service
isthisspam.org provides an email and content analysis service to help users identify potential spam or phishing emails.
We use cutting edge custom trained ML and AI models to perform content classification, hosted securely within modern cloud infrastructure (including Cloudflare and Vercel).
3. User Responsibilities
You agree that:
- You are responsible for the content you submit.
- You will not submit content that you do not have the right to share.
- You understand that the service provides guidance and automated spam analysis but does not replace professional judgment.
4. Data Handling
Standard Private Scans: For authenticated users and valid license holders using standard single-turn checks, submitted content is processed in real-time and is never retained or logged. Processing occurs entirely in ephemeral memory.
SuperScan Investigations: SuperScan is an interactive conversational investigation tool. Investigation conversation turns, evidence summaries, and verdicts are securely retained server-side for 90 days to provide case continuity and safety analysis as detailed in our Privacy Policy, after which records are automatically purged.
Public Scans: Content submitted by unauthenticated users to standard public checks (excluding SuperScan) undergoes automated PII scrubbing to redact sensitive information before being retained to improve detection accuracy and prevent abuse as described in our Privacy Policy.
Users may request deletion of any retained data by contacting privacy@isthisspam.org.
5. Intellectual Property
All content, trademarks, and intellectual property on isthisspam.org remain the property of their respective owners.
6. Limitation of Liability
Our service is provided "as is" without warranties of any kind.
We do not guarantee the accuracy, completeness, or reliability of our AI spam detection results.
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
7. Changes to Terms
We may update these Terms from time to time.
Your continued use of the service constitutes acceptance of the updated Terms.
8. Governing Law
These Terms shall be governed by and interpreted according to the laws of Western Australia.
9. Contact Us
For questions regarding these Terms, please contact: contact@isthisspam.org