Post-scam support

I Think I've Been Scammed. What Now?

You're not alone, and you can still take strong steps to protect yourself. Start with the most urgent actions below, then check the message with our scanner.

Check what they sent you →

Immediate actions (first 24 hours)

Prioritise the checklist that best matches your situation.

Financial scam

Contact your bank or card provider immediately and request a payment recall or card freeze.
Change banking passwords and remove saved payment details from affected accounts.
Document transaction IDs, account names, and message screenshots for reports.
Monitor account activity daily for unauthorised follow-up transactions.

Identity theft

Place a fraud alert or credit watch with the relevant credit bureau in your country.
Replace compromised IDs and secure your government service accounts.
Update passwords for email, banking, and cloud storage first.
Keep a dated record of all calls, reports, and reference numbers.

Phishing / credentials

Change the exposed password immediately, then any reused passwords on other services.
Enable multi-factor authentication (MFA) on critical accounts.
Review recent sign-ins, mailbox forwarding rules, and recovery settings.
Log out of all active sessions where possible.

Romance scam

Stop contact and block the profile, number, and associated accounts.
Do not send additional funds, gift cards, crypto, or verification payments.
Preserve chats, profile URLs, images, and payment evidence.
Tell your bank and report the profile on the platform used.

Parcel / delivery scam

Do not click any further links in delivery messages.
Check delivery status only via the courier's official app or website.
If card details were entered, request a replacement card.
Report the message to your telecom provider or national cyber portal.

Report it (official channels)

Australia

United Kingdom

United States

Run it through the scanner

Still have the message? Paste it here and we'll analyse it.

Knowing what type of scam it was helps you report it accurately.

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What scammers do next (so you can prepare)

Many victims are targeted again by “recovery scams” — messages claiming they can recover your money or track the scammer for a fee. Treat unexpected recovery offers as high risk, especially if they request upfront payment or remote device access.

IsThisSpam can help you keep checking follow-up emails, texts, and links so you can respond with confidence over time, not just once.

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FAQ

Will I get my money back?

Sometimes, but it depends on payment method, timing, and your provider's fraud process. Card and bank transfer recalls are most effective when reported quickly. Even if recovery isn't possible, reporting helps protect others and can support ongoing investigations.

Should I contact my bank?

Yes. If money or card details were involved, contact your bank immediately and ask for fraud support. They can place holds, replace cards, and flag suspicious transactions while the matter is investigated.

Do I need to change my passwords?

If you entered credentials anywhere suspicious, change those passwords straight away, starting with your email account. Use unique passwords and enable multi-factor authentication on key services to reduce follow-on account takeover risk.

Can the scammer access my device?

Usually not from just receiving a message, but risk increases if you installed software, approved remote access, or downloaded unknown files. Run a device security scan, remove unfamiliar apps/extensions, and seek trusted technical help if you granted remote access.