Verify Amazon delivery alerts before you pay a fee.
Scammers send millions of fake Amazon texts claiming a 'delivery attempt failed' or 'customs fee is due'. These messages are designed to steal your credit card details.
Security Insight
Amazon is the most impersonated brand in shipping scams. Attackers rely on the fact that most households have a package in transit at any given time.
Common Amazon Delivery Scam Signals
Amazon rarely sends text messages regarding delivery fees. Watch out for these specific tactics used to impersonate the world's largest retailer.
The 'Unpaid Delivery Fee' trap
The 'Update Address' request
Fake 'Failed Attempt' alerts
The 'Verify Identity' prompt
What IsThisSpam checks before you trust a sender
Quick verdicts are useful, but the real value is understanding why something looks safe, uncertain, or risky.
Non-Amazon URLs
Legitimate Amazon links usually contain 'amazon.com' or 'amzn.to'. Scammers use links like 'amazon-shipping-hub.com' or 'pkg-redeliver.me'.
Unexpected attachments
Amazon will never send you a shipping confirmation as a PDF or HTML attachment. These files often contain malware.
Grammar and spelling errors
Look for small mistakes like 'Amazone', 'Package was holded', or random capitalization in the text message.
Request for credit card info
Amazon will never ask you for your credit card details via text or email to resolve a delivery issue.
Related guides
Use the checker for the fast answer, then read the deeper guidance for recurring scam patterns.
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FAQ
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